Send campaigns people actually reply to
Most blasts go out and disappear. Lodgestory lets you segment your list, personalize each message with merge fields, and broadcast over WhatsApp, email, and AI-voiced calls — then every reply lands in one inbox, so a campaign turns into a real conversation instead of a one-way shout.
Batch-and-blast is easy. Getting a reply is the hard part.
You can push a message to thousands of people in a minute. What you can't see is whether it landed, whether anyone read it, or what to do when they write back.
One message for everyone
The same generic copy goes to your whole list — new signups and loyal customers alike — so it reads like spam and gets ignored or muted.
Sent into a black box
You hit send and hope. There's no clear view of what was delivered, what was read, or who bounced, so you can't tell a winning campaign from a dud.
Replies go nowhere
When someone answers a promo, that reply lands in a phone nobody watches or an inbox nobody owns — and a warm, interested customer goes cold.
Campaigns that segment, personalize, and talk back
The building blocks of Lodgestory reshape to how marketers actually work — from the first segment to the reply that turns into a booking.
Segment, then speak to each group
Upload a CSV or pull from your CRM, slice your audience into segments, and send each one copy that fits — with merge fields like {name} so every message reads one-to-one.
One campaign, every channel
Broadcast the same launch over WhatsApp, email, and AI-voiced calls from reusable templates. Schedule it to go out at the right hour, even to very large lists.
Journeys that run themselves
Build drip sequences and welcome flows in a no-code bot builder — a sign-up triggers day-1, day-3, and day-7 messages, and AI agents handle the common replies along the way.
A broadcast becomes a conversation
When a customer replies to a campaign, it opens as a thread in your unified inbox — so your team picks it up with full context instead of letting interest slip away.
From a list to a conversation, in four steps
Build the audience
Import a CSV or sync contacts from your CRM, then filter into a segment — recent purchasers, trial signups, a single city.
Compose & personalize
Pick a reusable WhatsApp or email template, drop in merge fields like {name}, and choose whether to add an AI-voiced call to the same audience.
Schedule & send
Send now or schedule for later. Lodgestory paces delivery across the list and respects do-not-call rules on voice broadcasts.
Track & reply
Watch delivered and read counts roll in, review dispositions on calls, and answer everyone who writes back from one inbox.
Everything this solution runs on
WhatsApp broadcasts
Send approved WhatsApp templates with media and merge fields to segmented lists, with delivered and read receipts on every message.
Email campaigns
Run personalized email broadcasts from the same audience and templates you use for WhatsApp — no separate tool, no duplicate list.
Voice broadcast
Reach contacts with AI-voiced, text-to-speech calls — paced for volume, screened against do-not-call lists, and logged with per-call dispositions.
Audience & segmentation
Upload a CSV or pull from your CRM, then segment by attributes and behavior so each group gets a message that actually fits.
No-code bot journeys
Drag-and-drop drip and welcome flows trigger on sign-ups and replies, with AI agents answering common questions so sequences feel human.
Delivery & response analytics
Dashboards for sent, delivered, read, replies, and voice dispositions — see which segment and which campaign actually moved the needle.
What marketing teams get out of it
- Send personalized WhatsApp and email campaigns from one audience list
- Reach the same contacts with AI-voiced calls when it matters
- Automate welcome and drip journeys without writing code
- See delivered, read, and reply counts instead of sending blind
- Catch every reply in a shared inbox before the interest fades
- Respect do-not-call rules and keep voice sends compliant
Before and after Lodgestory
Before
- The same generic message goes to the entire list at once
- You hit send and have no idea what was delivered or read
- WhatsApp, email, and voice each live in a separate tool
- Replies land in an inbox nobody owns and go cold
With Lodgestory
- Each segment gets personalized copy with merge fields
- Sent, delivered, read, and reply counts are visible as they roll in
- WhatsApp, email, and voice campaigns run from one audience
- Every reply becomes a tracked conversation in the unified inbox
Plugs into the tools you already run
Questions, answered
Can I personalize each message, not just blast the same text?
Yes. Templates support merge fields like {name}, and you can send different copy to different segments — so a new signup and a returning customer don't get the identical message.
What happens when someone replies to a campaign?
The reply opens as a conversation in your unified inbox with the full campaign context attached. Your team — or an AI agent — can answer right there, so a broadcast becomes a two-way thread.
How big can a campaign be?
Campaigns scale to large lists. Lodgestory paces delivery across the audience and tracks sent, delivered, and read counts as the send progresses.
Can I send voice campaigns too?
Yes. Lodgestory Voice can place AI-voiced, text-to-speech calls to your contacts with pacing, do-not-call screening, and per-call dispositions you can review afterward.
Turn your next campaign into a conversation.
Upload a list, send a personalized WhatsApp and email broadcast, and watch the replies come back to one inbox — or get a walkthrough tailored to your team.